Work Setup: Hybrid Set Up
Location: 19th Floor, CyberOne, Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila
Shift: Graveyard/Nightshift (Eastern time zone)
Job Summary:
The virtual medical assistant will help Advanced Dermatology with referral processing, medical record updates, and other similar responsibilities as assigned.
Duties and Responsibilities:
- Accurately manage patient information in compliance with HIPAA and confidentiality practices.
- Provide exceptional verbal and written communication to patients, healthcare providers, and team members.
- Utilize EMR/EHR systems for scheduling, updating patient records, and assisting with medical procedures.
- Handle appointment scheduling, prescription refills, insurance verification, and patient follow-ups.
- Ensure smooth administrative operations by effectively multitasking and prioritizing tasks.
- Maintain a professional and quiet home office environment to facilitate remote work.
- Work independently with minimal supervision, managing administrative tasks with attention to detail.
- Be available to work U.S. hours (EST/PST) on a stable and consistent schedule.
Job Requirements:
- Bachelor's Degree
- Minimum of 3 year experience in a healthcare or medical-related role (clinic, hospital, or virtual support preferred)
- Must have prior experience as a virtual medical assistant or similar with a US healthcare provider.
- Strong understanding of medical terminology, HIPAA compliance, and patient confidentiality practices.
- Proficient in using EMR/EHR systems
- Excellent verbal and written communication skills in English
- Comfortable handling appointment scheduling, prescription refills, insurance verification, and patient follow-ups
- Tech-savvy with reliable internet and a quiet home office setup
- Ability to multitask and manage administrative tasks with minimal supervision
- Availability to work U.S. hours (EST/PST), with a stable and consistent work schedule
WHY INTELASSIST?
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